Frequently asked questions

Imperial Shine Windows offers window cleaning, gutter cleaning, and pressure washing services. We also offer awning cleaning , house washing , solar panel cleaning, surface washing, roof washing , gutter repairs and gutter guard installation. most of our services can be added to an annual maintenance plan and we can discount each service to come out throughout the year and maintain your property.

It is recommended to have your windows cleaned at least twice a year for residential services  but it may be necessary to clean them more often depending on your location and the amount of dirt and debris that accumulates. At Imperial Shine Windows We offer a reoccurring annual maintenance's plan for all services where we can discount each service call. But depending on what package you chooses we can set you up with our Bi annualy service package which would be to stop by and clean your windows every 6 months. this would amount to a 10 percent discount on each appointment. We also have our quarterly annual service package, which would allow us to maintain your windows every quarter or 3 months at a 25 percent discount each appointment.

The cost of our services varies depending on the size of your home or business, the number of windows, and the type of cleaning required. Please contact us for a free estimate.

We use a water-fed pole system with reverse osmosis filtration, ensuring a streak-free, eco-friendly clean without harsh chemicals.

For indoor windows or areas where the pole system isn’t suitable, we use a traditional mop and squeegee for a thorough, detailed finish.

Soft washing is ideal for delicate surfaces like roofs, siding, and painted areas, using low pressure and specialized cleaning solutions to safely remove mold, algae, and grime. Pressure washing is better suited for hard, durable surfaces like concrete, brick, and driveways where higher pressure is needed to effectively remove tough dirt and stains. Not sure which is right for your property? We’re happy to assess and recommend the best option.

We use a professional-grade soft washing solution primarily made with sodium hypochlorite, a powerful and effective cleaner commonly used to remove organic growth like mold, mildew, algae, and bacteria. It’s safely diluted and applied at low pressure to protect your surfaces while delivering long-lasting results. We always follow up with a thorough rinse to ensure your property is left clean and safe.

At Imperial Shine Windows, we handle a wide range of gutter repairs, including fixing leaks, resealing joints, reattaching loose sections, replacing damaged brackets, and correcting improper pitch for better drainage. We also unclog downspouts and ensure your gutter system flows properly. While we don’t install new gutters, we’re fully equipped to keep your existing system in top working condition.

Installing gutter guards helps prevent leaves, debris, and pests from clogging your gutters, reducing the need for frequent cleanings and lowering the risk of water damage to your home. While regular cleaning is still important, gutter guards offer long-term protection, improve water flow, and extend the life of your gutter system—saving you time and maintenance costs in the long run.

Our gutter cleaning process at Imperial Shine is thorough and efficient. We start by removing and bagging all debris by hand to keep your property clean. We then rinse the gutters to clear out any remaining buildup and ensure proper flow. If any downspouts are clogged, we fully unclog them to restore proper drainage. We also inspect the entire system for any necessary repairs and notify you of any issues. In some cases, we use a blower to clear debris from the roof and for final cleanup, leaving your home neat and your gutters fully functional. We also offer a annual service maintenance package that includes discounts and keeping up with the maintenance of your gutters. We also offer a annual service maintenance package that includes discounts and keeping up with the maintenance of your gutters.

We recommend having your solar panels cleaned at least twice a year to maintain peak efficiency and maximize energy production. Dirt, dust, pollen, and bird droppings can reduce their performance over time. At Imperial Shine, we use a pure water-fed pole system with reverse osmosis filtration to gently but effectively clean your panels without chemicals or abrasives, ensuring a streak-free finish that’s safe for your equipment.

Our awning cleaning service includes the gentle removal of dirt, mold, mildew, and stains from fabric and vinyl awnings using soft washing techniques and safe cleaning solutions. However, please note that not all awnings can be cleaned—some may be too fragile due to age, sun exposure, or weather damage. In those cases, we may recommend against cleaning to avoid the risk of tearing or further damage, as we cannot take responsibility for structural weaknesses caused by wear and tear. Your awning’s safety is our priority, and we’ll always assess its condition before proceeding.

Yes, we proudly offer discounts to veterans, active duty, Fire/EMS, police, law enforcement, and senior citizens as a thank you for their service and support. Just let us know at the time of your quote to apply the discount. We also run monthly promotions and special offers—be sure to subscribe to our page or follow us online to stay updated on the latest deals! discounts cannot be stacked on top of a promotion

With over 15 years of experience in the industry, Imperial Shine Windows is committed to delivering top-quality service with a satisfaction guarantee. We’re fully insured for your peace of mind, and our customers are always our number one priority. We take pride in our reliability, professionalism, and attention to detail. Plus, we offer a price match policy—bring us any legitimate competitor’s proposal, and we’ll beat it by 10%. Choosing us means choosing trusted experience, value, and customer-first service.

We’re based out of Richmond, Texas, and proudly serve the greater Houston area. This includes Katy, Sugar Land, Fulshear, Pearland ,Cypress, Tomball, Spring, Bellaire, West University, The Heights, Humble, Clear Lake, and surrounding communities. If you’re unsure whether we service your area, feel free to reach out—we’re always happy to help! 713-281-1653